Privacy Policy

At Britsino Casino, we value the trust our players place in us. Protecting personal data is a core part of how we operate, and we are committed to handling your information securely, responsibly, and transparently. This Privacy Policy explains what data we collect, how we use it, and the steps we take to keep it safe. We encourage all players to read this policy carefully so they can make informed decisions when using our services.

Data Processing

This Privacy Policy explains how Britsino Casino processes personal data in line with applicable gambling and data protection requirements. Processing this information is necessary for providing access to our games and related services.

Britsino Casino operates under the management of Dama N.V., a company registered in Curaçao, together with its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a gaming licence issued by Antillephone N.V.

Acceptance of this Privacy Policy is required in order to use our services. As the policy may be updated from time to time, we recommend reviewing it regularly. Continued use of Britsino Casino after any changes are published will be treated as acceptance of those updates.

Collection of Information

We collect different types of personal information through our website and services, including:

  • Registration and contact details, such as your name, email address, phone number, date of birth, and other information submitted during account creation or communication with us
  • Identification and verification documents required to confirm your identity and meet regulatory obligations
  • Records of communication through email, live chat, or other support channels
  • Transaction data, including deposits, withdrawals, and betting activity
  • Technical and usage data related to how you interact with our website and services

Usage of Information

The personal data we collect may be used for the following purposes:

  • Processing transactions and managing gaming activity
  • Providing the products, services, and customer support you request
  • Carrying out identity checks and compliance procedures
  • Sending promotional materials where you have given clear consent
  • Meeting legal and regulatory obligations, including anti-money laundering requirements
  • Detecting, investigating, and preventing fraud, abuse, or other unlawful activity
  • Analysing customer behaviour and improving our website, products, and services

Marketing Communications

Where you have given your consent, Britsino Casino may use your personal data to send promotional messages about our products, services, and offers. You may withdraw your consent and stop receiving marketing communications at any time by changing your account preferences or by contacting customer support.

Disclosure of Information

We do not sell or rent your personal data to third parties. However, your information may be shared in certain cases, including:

  • Within our corporate group, where necessary to provide our services efficiently
  • With trusted partners and service providers that support our operational and regulatory requirements
  • With third-party providers involved in payment processing, identity verification, fraud prevention, or similar functions

Any such sharing is carried out under strict confidentiality and data protection obligations.

Data Security and Retention

Britsino Casino applies appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. We retain personal information only for as long as necessary to fulfil legal, regulatory, and operational purposes. This may include retaining data for at least five years after account closure, where required under anti-money laundering laws.

Cookies and Tracking

To improve the user experience, Britsino Casino uses cookies and similar tracking technologies. These help us understand how our website is used, improve performance and functionality, and support relevant marketing activity. You can manage cookie settings through your browser. Please note that disabling cookies may affect how certain parts of the website function.

Your Rights and Contact Information

You may have the right to access the personal data we hold about you, request corrections, ask for deletion where applicable, and object to certain types of processing, including direct marketing. If you have any questions, concerns, or requests regarding your personal data, you may contact our Data Protection Officer by email. Where applicable under GDPR or other relevant laws, you also have the right to lodge a complaint with the appropriate supervisory authority.

Final Statement

This Privacy Policy reflects Britsino Casino’s commitment to protecting player privacy while maintaining a secure, compliant, and reliable gaming environment. If you need any further information about how your personal data is handled, please contact us for assistance.